Frequently asked questions

Account

It is possible to register in the Le Nouveau Chef webshop without placing an order. This is possible in the upper right corner of the main page: My account

Registering or logging in is sometimes not possible for various reasons. Therefore, we recommend that you first check the following steps.

1. Please check the correctness of the data provided (e.g. is the e-mail address correct?).
2. Use the "Forgotten password" function - you will receive new access data by e-mail and must then change the password.
3. Create a new account, ideally with the same e-mail address and the identical contact details - the accounts will be "merged".
4. If the previous points do not work, please contact contact@schwob.ch.

Frequently asked questions

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